Business Analyst (Finance & Billing)

TL;DR

Senior Business Analyst (Finance & Billing): Translating business strategy into system-enabled solutions to improve financial operations, billing accuracy, and reporting with an accent on defining requirements, optimizing processes, and ensuring technology platforms effectively support financial and customer lifecycle operations. Focus on leading the end-to-end requirements lifecycle, partnering with product and platform teams, and validating solutions across SAP S/4HANA, BRIM, and other enterprise systems.

Location: Primarily office-based or remote work environment, with a preference for talent in the Charlotte, NC area, within the United States. Occasional travel may be required and ability to work across multiple time zones as needed.

Company

hirify.global is reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South, backed by funds managed by Apollo Global Management.

What you will do

• Partner with Finance leaders to translate business objectives into clear, measurable business and functional requirements.
• Lead the end-to-end requirements lifecycle, including stakeholder interviews, workshops, documentation, and validation across Finance, Billing, and Revenue functions.
• Develop and maintain business requirements documents, process flows, and functional specifications to support IT design and development.
• Ensure alignment between Finance business needs and enterprise platforms like SAP S/4HANA, BRIM, ARIBA, RAR, billing systems, and analytics platforms.
• Identify process gaps and recommend automation, system enhancements, and workflow improvements.
• Support development and testing teams by clarifying requirements, validating solutions, and assisting with defect triage and resolution.
• Lead or support User Acceptance Testing (UAT) and validate post-deployment results to ensure adoption and performance.

Requirements

• Bachelor’s degree in Information Systems, Accounting, Finance, Business Administration, or a related field is required.
• 5–10 years of experience as a Business Analyst or Systems Analyst in a technology-enabled business environment, supporting financial systems, billing platforms, or enterprise technology implementations.
• Experience leading business requirements, functional specifications, testing cycles, and release readiness across multiple systems.
• Experience working in Agile/Scrum delivery environments.
• Strong analytical and problem-solving skills with the ability to translate complex business needs into system-based solutions.
• Advanced stakeholder management and communication skills, with excellent written and verbal communication.

Nice to have

• Experience with SAP S/4HANA, BRIM, RAR, ARIBA, billing platforms, and revenue or cash applications.
• Experience with data analytics, reporting, and customer lifecycle systems (e.g., Looker, Power BI, SQL).
• Experience in telecommunications, subscription-based, or high-volume billing environments.
• PMP, ScrumMaster, or similar project management or Agile certification.

Culture & Benefits

• Competitive compensation and comprehensive benefits, including medical, dental, vision, life insurance, an employee assistance program, and a 401K plan with company match.
• Prioritization of hiring talent in the Charlotte, NC area for a vibrant hybrid workforce.
• Commitment to inclusion and belonging, fostering a diverse team to advocate for accessible and inclusive internet.
• Focus on promoting overall wellness through physical, emotional, and financial health.
• Investment in technology to keep the entire team connected, recognizing the value of finding the best talent wherever they may be.