Business Analyst eCommerce & Digital Platforms

TL;DR

Business Analyst eCommerce & Digital Platforms: Translating business needs into actionable requirements for digital product development with an accent on defining user stories, aligning solutions, and ensuring product features meet intended outcomes. Focus on analyzing data and customer insights to uncover improvement opportunities and champion process optimization within the digital product lifecycle.

Location: Remote (US)

Company

hirify.global is one of the world's largest tire companies, employing approximately 68,000 people and manufacturing products in 51 facilities across 19 countries.

What you will do

• Gather and analyze business needs, documenting detailed requirements and conducting gap analyses for digital product initiatives.
• Collaborate with Product Managers, Designers, and technical teams to define user stories, acceptance criteria, and workflows.
• Serve as the liaison between business and engineering teams to ensure accurate understanding, implementation, and validation of requirements.
• Facilitate workshops and cross-functional meetings, communicating project updates and managing stakeholder expectations.
• Analyze customer feedback, usage data, and market trends to provide insights and support data-driven product decisions.
• Identify process improvement opportunities and promote Agile/Scrum best practices across the digital product lifecycle.

Requirements

• Bachelor's degree in Business Administration, Computer Science, Information Systems or a related field; or 10+ years of equivalent experience.
• 5 or more years of experience as a Business Analyst or in a related role within digital product development.
• Relocation Available: No.
• Sponsorship Available: No.

Nice to have

• Experience working in Agile/Scrum environments.
• Familiarity with digital tools, platforms, and customer-centric technologies.
• Strong analytical and problem-solving skills to interpret data and translate insights into digital solutions.
• Requirements and delivery expertise, using tools like JIRA, Confluence, and Trello.
• Knowledge of digital platforms and product development, including UX principles, agile methods, APIs, databases, and front-/back-end systems.

Culture & Benefits

• hirify.global is an equal employment opportunity employer.
• All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
• Opportunity to request reasonable accommodation for the online application process.