Deal Operations Manager (SaaS)

TL;DR

Deal Operations Manager (SaaS): Driving cross-functional projects that shape quote-to-cash processes for a multi-product SaaS environment with an accent on deal execution, revenue governance, and cost optimization. Focus on translating complex business needs into clear, actionable processes, identifying bottlenecks, and leading strategic solutions.

Location: This position is based in New York City.

Salary: $126,000–$165,000 USD

Company

hirify.global is a design-driven platform helping entrepreneurs build brands and businesses online with a suite of products including websites, domains, ecommerce, and marketing tools.

What you will do

• Ensure smooth deal execution and internal policy compliance.
• Maintain and continuously improve Finance documentation for Deal Operations.
• Partner with Business Development and Accounting to formalize billing workflows for strategic partnerships.
• Source, scope, and lead projects driving measurable impact across Revenue Operations.
• Identify bottlenecks in the quote-to-cash workflow and propose strategic, data-backed solutions.
• Support new product, pricing, and packaging launches.
• Monitor deal trends and exceptions to guide policy updates and investigate revenue opportunities.

Requirements

• 6-7+ years of experience in Revenue Operations, Deal Desk, or Sales Finance, ideally within a multi-product SaaS environment.
• Proven ability to design, document, and improve complex revenue workflows across Sales, Legal, and Finance.
• Bachelor's degree in Business Administration, Finance, Sales, or a related field.
• Hands-on expertise with Salesforce, Netsuite, Figma, Atlassian tools, and subscription billing platforms.
• Advanced analytical capability using Excel and/or SQL (BigQuery & Looker).
• Strong command of SaaS pricing, bundling, billing, payments (Stripe, PayPal), and dunning workflows.
• Ability to drive consensus among stakeholders, influence cross-functional teams, and lead initiatives while maintaining process integrity.

Culture & Benefits

• Choice between medical plans with an option for 100% covered premiums, plus fertility and adoption benefits.
• Access to supplemental insurance plans, Headspace mindfulness app subscription, and Global Employee Assistance Program.
• Retirement benefits with employer match.
• Flexible paid time off, 12 weeks paid parental leave, and family care leave.
• Pretax commuter benefit and education reimbursement.
• Employee donation match to community organizations and 7 Global Employee Resource Groups.
• Dog-friendly workplace with free lunch and snacks, private rooftop, and Hack Week twice per year.