Senior Program Manager, Creator Community

TL;DR

Senior Program Manager, Creator Community: Designing and scaling foundational systems for hirify.global's global Creator ecosystem with an accent on community structures, credential offerings, and recognition frameworks. Focus on shaping digital community experiences and providing feedback loops to influence business strategies and product roadmaps.

Location: Distributed within the U.S. Preference for candidates near office hubs in Colorado, New York City, or San Francisco.

Salary: $157,000 - $213,000

Company

hirify.global is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale.

What you will do

• Develop and own the multi‑year Creator Program strategy and roadmap, aligned to key business objectives such as activation, expansion, and advocacy.
• Lead end‑to‑end execution of our Learning Services: Creator Program, including the roadmap deliverables and activation calendar.
• Design and run digital community programs for both technical and non-technical users.
• Partner with Customer Advocacy, Marketing, and teams across CX to identify top Creators for development as references, speakers, co‑marketers, and mentors.
• Define and track Creator Program and community KPIs, such as creator activation and retention, community engagement, and total contributions to our catalog of learning offerings.
• Stand up a clear governance model for Creator community contributions.

Requirements

• 6+ years of end‑to‑end program management experience in customer education, creator/community programs, customer advocacy, developer relations, or partner/ambassador programs in a B2B SaaS environment.
• Proven success designing, launching, and scaling creator or customer communities that deliver measurable outcomes.
• Strong strategic and operational skills.
• A data‑driven mindset.
• Demonstrated ability to lead cross‑functional programs.
• Experience with community, creator, or advocacy platforms.

Nice to have

• Background in developer operations, content management, UX design, or instructional design.
• Familiarity with AI‑enabled tools for content, learning, moderation, or personalization.

Culture & Benefits

• Full-time employees receive Stock Options.
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
• Fertility and family building benefits.
• A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days.
• Company paid parental leave.
• Annual wellbeing stipend.