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Account Manager (Website Delivery)
Описание вакансии
Текст:
TL;DR
Account Manager (Website Delivery): Building and managing trusted client relationships and overseeing website delivery projects with an accent on cross-functional collaboration, quality assurance, and project alignment. Focus on driving progress, identifying risks, and ensuring successful execution of complex, high-visibility client engagements.
Location: Hybrid, must be able to work from the New York office a minimum of 3 days a week
Company
is a dynamic company at the intersection of creative, media, and technology, shaping client success and the future of content delivery.
What you will do
- Take ownership of client relationships and project delivery.
- Collaborate with internal teams, including activation, strategy, development, and design, to translate client needs into clear, actionable deliverables.
- Oversee and uphold rigorous quality assurance standards for all project deliverables.
- Act as a primary point of contact for day-to-day client communication, addressing questions, feedback, and evolving requirements.
- Work closely with Project Managers to align on sprint expectations, delivery goals, scope, and dependencies.
- Drive progress from an account management perspective, surfacing risks early and keeping teams aligned.
Requirements
- Proven experience (2+ years) in account management, delivery, or a similar client-facing role within digital, creative, or project-based environments.
- Experience delivering website projects and working with cross-functional teams.
- A solid understanding of development workflows; technical knowledge is a strong plus.
- Strong command of English, with confidence communicating daily with clients and distributed teams.
- Hands-on experience using tools such as Jira and Smartsheet.
- Exceptional attention to detail, organization, and follow-through in fast-paced, complex environments.
Nice to have
- Experience working with CMS platforms, such as Adobe AEM, WordPress, or Drupal.
Culture & Benefits
- Global maternity and parental leave.
- Competitive benefits packages.
- Vacation, compassionate leave, wellness days, and flex days.
- Diversity and Inclusion Board with 12 affinity groups.
- Internal learning and development programs.
- Enterprise-wide employee discounts.
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