Senior Renewals Account Manager (Database)

TL;DR

Senior Renewals Account Manager (Database): Leading the renewal process for assigned enterprise accounts with an accent on improving renewal rates, securing multi-year contracts, and customer engagement. Focus on complex contract negotiations, objection handling, and data analysis to identify at-risk accounts and forecast performance.

Location: Remote (Spain, Madrid)

Company

hirify.global is a product company that built a fast in-memory database, serving over 10,000 worldwide customers and preparing for IPO.

What you will do

• Lead the renewal process for assigned accounts to improve renewal rates and secure timely renewals.
• Engage with customers to build strong relationships, understand their needs, and present renewal information.
• Negotiate contract terms and pricing, addressing customer objections effectively.
• Track renewal performance, maintain accurate forecasts, and identify at-risk accounts using reporting tools.
• Collaborate cross-functionally with sales, customer success, and other internal teams.
• Serve as a trusted advisor, providing guidance and insights for complex renewals.

Requirements

• 5+ years of quota-carrying experience in renewals with a proven track record of achieving targets.
• Strong verbal and written communication skills, with the ability to present to diverse audiences.
• Excellent problem-solving, organizational, and negotiation skills.
• Team-focused with the ability to thrive in a fast-paced, dynamic environment.
• Strong relationship-building skills with internal and external stakeholders.
• Based in Madrid.

Nice to have

• Experience in database, cloud, or infrastructure technology.

Culture & Benefits

• Competitive salaries and equity grants.
• Flexible vacation time to promote a healthy work-life balance and flexible working options.
• Health insurance, paid paternity leave, and pension plan.
• Team celebrations and recreation events.
• Learning and development opportunities.
• Ability to influence a high-performance company on its way to IPO.