Crm Campaign Manager (Marketing)

TL;DR

CRM Campaign Manager (Marketing): Creates customer-centric multi-channel lifecycle campaigns that drive customer activation, engagement, and reactivation across the markets with an accent on customer needs and strategic vision. Focus on monitoring campaign performance, benchmarking, and providing new ideas for touchpoints in A/B test scenarios.

Location: Hybrid, spending 60% of your time in the office in Vienna and 40% at home. Option to work for 20 days abroad in approved countries.

Salary: 47,000 EUR annually.

Company

hirify.global is a trailblazer in the pet e-commerce industry.

What you will do

• Create customer-centric communications and the execution of multi-channel lifecycle campaigns that drive customer activation, engagement, and reactivation across the markets.
• Set up manual & automated mailings and push notifications to ensure every touchpoint aligns with customer needs and supports the strategic vision.
• Leverage development and testing approaches, combined with modern technology, to ensure that campaigns are constantly improving and meeting business objectives.
• Create engaging and relevant content for direct marketing initiatives to existing customers to enhance customer engagement and loyalty.
• Monitor campaign performance to ensure consistency, streamline monitoring and leverage insights for impactful interactions and knowledge sharing.

Requirements

• 1-3 years of Marketing Automation and CRM experience
• BSc+ degree in business administration, e-commerce, marketing, tech, or related field.
• Proficiency in customer data and CRM processes, ideally with experience in FMCG.
• Analytical mindset and enthusiasm for understanding customers, driving Campaigns.
• Demonstrated experience in managing complex, high-impact projects.
• Fluent in English, and one (or more) languages among Hungarian, Czech, Danish, Swedish, Finnish, Croatian and Slovenian

Culture & Benefits

• Benefit from hybrid working.
• Excellent training and support.
• Wellbeing offers.
• Subsidised transport or bike leasing.
• 20% discount across all our products.
• 28 vacation days and days off on 24th and 31st of December.