Executive Assistant

TL;DR

Executive Assistant: Providing high-level strategic administrative support to the Senior Vice President of Customer Success for EMEA, managing priorities, communications, and operational details across multiple countries and time zones. Focus on enabling executive effectiveness, coordinating international travel, and supporting regional leadership functions.

Location: Must be based in the United Kingdom

Company

hirify.global is a global product company empowering over 8,000 organizations with an AI-powered Experience Orchestration platform to improve customer and employee experiences.

What you will do

• Provide strategic administrative support to the SVP, Customer Success – EMEA.
• Manage complex calendars and anticipate priorities across multiple countries and time zones.
• Coordinate executive participation in customer meetings and act as a liaison with regional teams.
• Handle confidential information and draft correspondence and presentations on behalf of the SVP.
• Track action items, manage expenses, and coordinate international travel and events across EMEA.
• Support cross-functional initiatives and assist with special projects for the EMEA Customer Success organization.

Requirements

• Significant experience supporting senior executives (SVP, VP, or equivalent).
• Proven ability to manage complexity across regions, cultures, and time zones.
• Exceptional organizational, prioritization, and problem-solving skills.
• Strong written and verbal communication skills; English: C1+ required.
• High level of professionalism, discretion, and trust.

Nice to have

• Experience in Customer Success, SaaS, or enterprise technology environments.
• Familiarity with EMEA business practices and cultural nuances.
• Advanced proficiency in productivity and collaboration tools.
• Multilingual with preference for Spanish/German.

Culture & Benefits

• Work for an organization empowering loyalty and business outcomes through an AI-powered platform.
• Join a global team of over 6,000 people who embrace empathy and cultivate collaboration.
• Opportunity for independence and to make a larger impact on the company.
• Employees have great benefits and perks similar to larger tech companies.
• Contribute to creating the future of customer experience.