Account Management Director (Fintech)

Location: Hybrid in Shanghai or Shenzhen, China

Company

Financial infrastructure company enabling global commerce and payment ecosystems across more than 60 emerging markets.

What you will do

• Manage and grow a portfolio of strategic client accounts across global markets.
• Build long-term client relationships and deliver tailored solutions based on customer needs.
• Lead, mentor, and develop a high-performing account management team.
• Identify and execute upselling and cross-selling opportunities within existing accounts.
• Collaborate with internal teams to ensure successful solution delivery.
• Represent the business at industry events and contribute to growth-oriented operational strategies.

Requirements

• 6+ years of B2B sales or account management experience in a technology or fintech company, preferably a payments company.
• Proven experience leading and managing teams.
• Demonstrated success with upselling and cross-selling within existing accounts.
• Strong relationship-building, communication, negotiation, and strategic partnership skills.
• Ability to manage multiple complex projects and accounts with attention to detail.
• Fluency in Mandarin and English is required.

Culture & Benefits

• Flexible schedules focused on impact and productivity rather than fixed hours.
• Combination of self-managed focus time and in-person collaboration in company hubs.
• Opportunity to work in the fintech industry and build payment solutions.
• Referral bonus program.
• Work from anywhere while traveling for up to three months per year.

Hiring process

• CV review by the Talent Acquisition team.
• Updates provided by email throughout the process.
• Artificial intelligence tools may support application review, while final decisions are made by humans.