Technical Business Analyst (Telecom)

TL;DR

Technical Business Analyst (Telecom): Leading the adaptation and system integration of a Global MVNO Core, optimizing the platform for specific local market requirements with an accent on translating regional mandates into clear functional requirements. Focus on defining business rules, data exchange, and acceptance criteria to satisfy regulatory hurdles for each country.

Location: Must reside in and be fully eligible to work in either the UK or Spain. Proof of a valid right to work in one of these two countries will be required.

Company

hirify.global is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe.

What you will do

• Act as the primary link between legal/regulatory findings and the Core Network team, translating regional mandates into functional requirements.
• Compare local regulatory requirements against platform capabilities and collaborate with Core Engineers to identify necessary enhancements.
• Define business rules and data exchange requirements for Number Portability (MNP) and specify functional needs for voice/SMS routing.
• Define data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools.
• Lead the definition of acceptance criteria to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.

Requirements

• 5+ years of experience as a Technical Business Analyst, preferably within the Telecom or Tech industry.
• Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
• Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
• Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
• Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
• Good verbal and written communication skills in English.

Nice to have

• Prior work experience in MVNO or Mobile Core environments.
• Experience with GSMA standards and eSIM technology.
• Familiarity with Lawful Interception (LI) and regional compliance reporting.

Culture & Benefits

• Health Insurance, work-from-anywhere stipend, annual wellness & learning credits.
• Annual all-expenses-paid company retreat in a gorgeous destination & other benefits.
• Equal-opportunity environment that values and executes diversity, inclusion, and equity.