Cs Solution Architect (Wfp)

TL;DR

CS Solution Architect (WFP): Providing expert guidance on Workforce Planning features, Job Catalog and other modules with an accent on Job Architecture Management, Strategic Partnership with Product. Focus on Framework Building & Innovation, supporting customer adoption and platform maturity.

Location: Hybrid in the UK

Company

hirify.global helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent.

What you will do

• Act as a trusted advisor to clients, providing expert guidance on Workforce Planning features.
• Advise clients and internal teams on effective Job Catalog management.
• Collaborate closely with Product and R&D teams to ensure alignment between Customer Success and Product.
• Design and implement strategic frameworks that support customer adoption and platform maturity.
• Lead proactive initiatives to support delivery teams, strengthen technical expertise, and increase customers’ platform utilization.
• Continuously identify opportunities to enhance tools, processes, and methodologies.

Requirements

• 2-3 years of experience in a technical, customer-facing role, such as Solution Architect, Implementation Manager, or Customer Engineer- preferably within the HR Tech or SaaS space (background in HR, HR Tech implementation is preferred).
• Mandatory: Hands-on experience designing or implementing Headcount / Workforce Planning processes within HR, Finance, or people-related systems.
• Experience designing, implementing, or optimizing Job Catalogs/job architectures as part of workforce planning solutions.
• Customer-Centric Problem Solver: Passionate about understanding customer challenges and translating them into scalable solutions.
• Strong organizational skills, adaptability, and ownership mindset - thrives in a fast-paced, collaborative environment.
• Strong analytical and problem-solving skills.

Nice to have

• Deep understanding of workforce planning concepts and their application in a SaaS environment.
• Hands-on experience with Job Catalog setup, job architecture, or job leveling within any workforce planning or HRIS system.
• SaaS industry and HRIS/FP&A experience.
• Familiarity with common HRIS systems (e.g., Success Factors, Workday, Bamboo) is an advantage.
• Knowledge or practical experience in AI technologies is an advantage.

Culture & Benefits

• Flexible hybrid working model
• Company share options plan
• Work from home allowance- to get your home office set up!
• Payment for sick leave from the first day
• 2 Social Impact days per year for volunteering
• Fun company and team social events (locally and virtually with our global teams)