Associate III Sales Support

TL;DR

Associate III Sales Support: Ensuring smooth order processing and supporting the sales team with an accent on accurate quotation preparation, order entry, and customer follow-up. Focus on validating order details, coordinating with internal teams, and generating reports on sales performance.

Location: Hybrid in Taguig City, Philippines. Must be willing to work on day shift (AU or NZ or SG time zone) and 10 days RTO/monthly.

Company

hirify.global is a leading technology company in the global information technology ecosystem, playing a vital role in IT sales channels.

What you will do

• Process orders, contact resellers for verification, and prepare accurate customer quotations.
• Validate quote data for correctness and follow up to drive conversion into sales.
• Verify product availability, pricing, and delivery timelines, ensuring compliance with company policies.
• Provide administrative support to inside sales representatives and coordinate order changes/escalations.
• Track overall account activity, generate reports, and communicate order status to stakeholders.
• Work cross-functionally with internal teams like credit, logistics, and supply chain.

Requirements

• College graduate, or High School Diploma with at least 3 years functional experience.
• At least 2 years of BPO experience, preferably with quotation and order management.
• Good English communication skills (B2 English required).
• Knowledgeable with MS Excel functions (vlookup, pivot, etc).
• Must be willing to work on day shift (AU, NZ, or SG time zone) and 10 days Return-to-Office monthly.

Nice to have

• Background in supply chain or IT distribution is a huge advantage.