Senior Account Manager (Healthcare AdTech)

TL;DR

Senior Account Manager (Programmatic/AdTech): Managing client relationships for programmatic healthcare advertising campaigns with an accent on post-sales operations, performance analysis, and client retention. Focus on developing strategic client solutions, troubleshooting technical issues, and driving upsell/cross-sell opportunities within the healthcare and pharma sectors.

Location: Remote (United States - East Coast hours preferred)

Salary: $92,000–$93,000 base + target annual bonus of $12,000 and up to $30,000/year quarterly incentive plan.

Company

hirify.global is a fast-growing healthcare technology company that uses real-time data and machine learning to transform healthcare advertising.

What you will do

• Develop, grow, and maintain client relationships for programmatic campaigns.
• Serve as the primary point of contact for post-sale client requests, including kick-off calls, asset gathering, and KPI discussions.
• Partner with internal teams to provide actionable insights, campaign optimizations, and new opportunities to clients.
• Lead client calls and business reviews covering campaign performance and recommendations.
• Coordinate extensive monthly billing with clients and internal teams.
• Develop a thorough understanding of products to upsell and cross-sell to clients.

Requirements

• 4+ years in Account Management with post-sales programmatic expertise.
• Strong client-facing background and prior digital account/campaign management experience.
• Experience working across teams to troubleshoot issues, including direct exposure to ad operations.
• Ability to manage projects, ensuring clear communication and follow-through.
• Experience with reporting tools like Tableau or Looker.
• Must have recent hands-on execution experience rather than a purely supervisory role.

Nice to have

• Pharma experience.
• DSP platform experience (e.g., TTD, DCM).
• Insertion order management, reporting analysis, Salesforce.

Culture & Benefits

• Comprehensive healthcare with medical, dental, and vision options.
• 100%-paid life & disability insurance.
• 401(k) Match.
• Generous paid vacation, sick time, parental leave, and adoption assistance.
• Annual tuition assistance and a wellness program.
• Group volunteer opportunities and fun events.

Hiring process

• Intro phone screen with Head of Talent.
• Phone calls with AM Team Lead, Sr. Director of Account Management, and VP of Account Management.