Manager, Marketing Operations

TL;DR

Manager, Marketing Operations: Coordinating and driving hirify.global’s global marketing initiatives to successful outcomes, with an accent on strategic reputation, brand perception stewardship, and hands-on marketing operations enablement. Focus on end-to-end management of third-party review platforms, transforming customer feedback into actionable insights, and ensuring cross-functional alignment across marketing and business leadership.

Location: This is a remote position. We do not offer visa sponsorship or assistance.

Company

hirify.global is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand.

What you will do

• Develop and implement customer experience communications strategies related to third-party organizations and stakeholders.
• Project manage initiatives across marketing functions, ensuring alignment with business needs.
• Manage workflows, improve processes, and facilitate review cycles to deliver projects on time and with quality.
• Perform regular and ad-hoc analyses using SQL, Google Sheets, or other reporting tools to provide actionable insights.
• Own the end-to-end management of third-party review platforms such as Trustpilot, G2, and Clutch.
• Provide thought leadership, strategic insight, and clear communication on the company’s marketing strategy.

Requirements

• Bachelor’s degree is required.
• 6-8 years of experience in marketing operations, project management, campaign execution, or comparable consulting/strategy roles leveraging data insights.
• Experience with TrustPilot, G2, Clutch, and other review sites.
• Strong project management skills and the ability to document processes, with preferred experience in tools like Asana.
• Experience supporting creative workflows, including intake, briefs, and quality assurance.
• Excellent written and verbal communication skills, with impeccable grammar and a command of the English language.

Nice to have

• Experience managing social media channels.
• Experience with SQL or Power BI.
• Familiarity with process modeling or AI-driven automation.

Culture & Benefits

• Part of the world’s largest fully remote workforce with team members based around the globe.
• A support structure that encourages innovation, social interaction, and fun.
• Opportunity to thrive in a fast-paced, rapidly growing company, handling diverse challenges and deadlines.
• Emphasis on collaboration, building trust and alignment across teams.
• A growth mindset with a focus on continuous improvement.
• Expectation to be a world-class individual contributor, not just a manager.

Hiring process

• Onboard and complete company-wide training sessions.
• Meet team members, colleagues, managers, and key stakeholders across the broader marketing team.
• Familiarize with critical business tools, operating frameworks, and core operations.
• Progressively take on responsibilities including assessing third-party organizations and developing customer experience communication plans.
• Establish playbooks and dashboards for senior stakeholders and contribute to marketing automation campaigns.