Enterprise Implementation Specialist (Ethics & Compliance)

TL;DR

Enterprise Implementation Specialist (Ethics & Compliance): Leading and managing the implementation of the company's Ethics Hotline platform for clients, ensuring successful onboarding and configuration with an accent on meeting regulatory, operational, and jurisdiction-specific requirements. Focus on coordinating cross-functional resources, managing client stakeholders, and delivering client education.

Location: Remote (Mexico)

Company

hirify.global is a technology company building world-class products that simplify operations in Legal, Risk, Compliance, and HR functions, serving over 20,000 global clients including 30% of the Fortune 500.

What you will do

• Serve as the primary project owner for assigned clients from contract handoff through go-live.
• Gather system configurations and manage implementation timelines, milestones, and deliverables.
• Coordinate cross-functional resources (Product, Engineering, Sales) to ensure a smooth and timely launch.
• Work directly with client stakeholders (compliance, legal, HR, IT) to configure hotline intake channels, reporting workflows, language support, and anonymity options.
• Provide client education and enablement through live training sessions and documentation.
• Support structured handoff to the Hotline Support team and assist with enterprise upgrades, cross-sell implementations, or reconfigurations.

Requirements

• 3+ years of experience in software implementation, professional services, or onboarding.
• Experience supporting SaaS platforms, preferably in ethics, compliance, HR, legal, or GRC environments.
• Strong project management skills with the ability to manage multiple implementations concurrently.
• Excellent written and verbal communication skills.
• High attention to detail with a client-first mindset.

Nice to have

• Experience with ethics hotlines, whistleblower programs, or compliance reporting systems.
• Familiarity with global data protection and whistleblower regulations (e.g., GDPR, EU Whistleblower Directive).
• Experience supporting multinational clients.

Culture & Benefits

• Work in a close-knit, globally dispersed team that thrives in an ecosystem supporting individual excellence.
• Benefit from a diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun.
• Experience an ideal blend of entrepreneurial spirit and enterprise investment.
• Opportunity to move at a rapid pace with some of the most complex, leading-edge technologies.