Technical Project Lead (AI)

TL;DR

Technical Project Lead (AI): Leading the integration of AI-powered healthcare communication solutions with client systems, focusing on technical implementations, stakeholder management, and problem-solving. Focus on designing and deploying solutions using healthcare interoperability standards and interface engines, ensuring seamless integration and client satisfaction.

Location: Remote, U.S. only. Candidates must reside in one of the hybrid office cities (Santa Barbara, CA; Philadelphia, PA) or designated U.S. hiring hubs (Boston, MA; Chicago, IL; Denver, CO; Kansas City, MO; Los Angeles, CA; San Francisco / Bay Area, CA; Seattle, WA).

Salary: $97,000–$129,000 a year

Company

hirify.global is a SaaS leader in digital health, transforming patient experience with AI-powered virtual agents and engaging over 100 million patients annually.

What you will do

• Lead customer-facing technical implementations and stakeholder communication.
• Troubleshoot technical issues and provide effective resolutions during integration.
• Manage end-to-end technical deployments for seamless client system integration.
• Consult with clients, translating technical concepts into actionable solutions.

Requirements

• Bachelor’s degree with 2+ years in a customer-facing technical role.
• 1+ years of experience with HL7v2, FHIR, and other healthcare data exchange standards.
• Hands-on experience with interface engine systems like Mirth or Rhapsody.
• Familiarity with APIs.
• Exceptional troubleshooting and analytical skills.

Nice to have

• Experience with EHR systems.
• Familiarity with interoperability tools like IRIS.
• Background in healthcare IT integrations or system migrations.

Culture & Benefits

• Full health benefits (medical, dental, vision), flexible spending accounts, life insurance, short-term & long-term disability, company equity, and 401(k).
• Manager development cohorts and employee development funds.
• Generous time off, including company holidays, Winter & Summer break, and flexible time off.
• Employee Resource Groups (ERGs) to foster belonging.
• Hybrid office locations in Santa Barbara, CA, and Philadelphia (Wayne), PA, with geographically concentrated teams in hiring hubs.

Hiring process

• Introductory Call with Talent Acquisition (20-30 min).
• Hiring Manager Video Interview (45 min).
• Cross Functional Partner Interview (1 hour) with Professional Services and Technical Services teams.