Account Executive (Cx)

TL;DR

Account Executive (CX): Leading hirify.global’ efforts to build transformative partnerships with global enterprise organizations with an accent on crafting and delivering high-value strategies that help organizations optimize their customer experience and operational efficiency. Focus on complex sales cycles, engaging C-suite executives and global teams to create lasting impact.

Location: Must be based in the USA

Salary: $106,250 — $131,250 USD

Company

hirify.global builds uncomplicated service software that delivers exceptional customer and employee experiences.

What you will do

• Collaborate with internal teams to design and deliver highly customized solutions that align with the strategic priorities of enterprise organizations.
• Navigate complex organizational structures to align diverse global teams and secure buy-in from decision-makers.
• Leverage expertise in CX workforce transformation and enterprise CX solutions to craft tailored proposals that deliver measurable value to clients.
• Lead relationships with CX personas for current customers and find new paths of growth.
• Build long-term, trusted relationships with C-suite executives and global stakeholders to deliver CX transformation strategies.
• Strategically manage a high-value pipeline with long sales cycles, ensuring consistent progress toward closing significant deals.

Requirements

• 5-7 years of demonstrated success in enterprise sales, with a proven ability to close large, complex deals and drive value for global organizations.
• Deep understanding of customer support/customer experience organizations, landscapes, and ecosystems.
• Demonstrated ability to sell customer support software to multiple personas across both technical and business audiences.
• Proven success in delivering CX transformation solutions that enhance customer experience and operational efficiency.
• Strategic thinking, organizational skills, and the ability to influence at the highest levels.

Culture & Benefits

• Multiple options for dental, medical, vision, disability and life insurances.
• Equity + ESPP.
• Flexible PTO.
• Flexible spending.
• Commuter benefits and wellness benefits.
• Adoption and parental leave benefits.