Manager, NOC & SRE (DevOps)

TL;DR

Manager, NOC & SRE (DevOps): Leading and mentoring NOC and SRE engineering teams in EMEA to ensure operational excellence, platform reliability, and seamless collaboration with global engineering teams. Focus on proactive operations, system reliability, monitoring, and cross-team alignment for high-uptime cloud platforms.

Location: Based in Southampton, United Kingdom, with leadership responsibilities across the UK and EU.

Company

hirify.global is a global software corporation providing solutions for customer experiences, financial crime, and public safety, excelling in AI, cloud, and digital technologies.

What you will do

• Provide hands-on operational and technical leadership for cloud platforms and infrastructure services.
• Lead, coach, and mentor NOC Engineers and Site Reliability Engineers within the EMEA region.
• Act as the primary communication bridge between EMEA engineering teams and global partners.
• Maintain and improve monitoring, alerting, and observability systems for proactive detection of issues.
• Serve as the first technical escalation point for operational issues within the NOC/SRE team.
• Partner with global delivery teams to transition operational tasks for follow-the-sun support.

Requirements

• 6–8 years of progressive experience in NOC, Cloud Operations, or SRE-adjacent environments.
• Experience leading teams of 5–15 engineers in operational or infrastructure-focused roles.
• Proven experience supporting high-uptime cloud platforms or enterprise SaaS infrastructure.
• Strong working knowledge of cloud platforms (Azure, AWS); certifications preferred.
• Familiarity with monitoring and observability technologies (CloudWatch, Azure Monitor, Prometheus, Grafana, Elasticsearch).
• Excellent written and verbal communication skills with the ability to translate technical detail for diverse audiences.

Culture & Benefits

• Work for an ambitious, game-changing corporation that challenges limits.
• Opportunity to lead, coach, and mentor engineering teams.
• Collaborate with distributed teams across US, Philippines, and Pune.
• Contribute to knowledge bases, internal documentation, and structured onboarding.
• Work flexible hours to support global operations and business-critical needs.
• Part of an innovation powerhouse recognized as a market leader in AI, cloud, and digital.