Principal Product Manager (Enterprise Systems)

TL;DR

Principal Product Manager (Enterprise Systems): Building and optimizing business processes using technology and systems, acting as the interface between functional teams, engineering, and R&D counterparts. Focus on designing and building optimal solutions for systems and applications to scale flexibility and offerings, ensuring data flow simplicity and accuracy, and driving strategy for scalable processes.

Location: Remote (United States)

Salary: $165,000–$264,000 USD

Company

hirify.global creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What you will do

• Interface with stakeholders and engineering to bridge business value and technical support systems.
• Own and deliver high-impact strategic initiatives from design to measured results.
• Partner with engineering and end users to design scalable solutions focused on user experience and delivery speed.
• Understand timelines, technical dependencies, and business goals to organize ambiguous ideas into functional requirements.
• Advocate for best practices in fast-moving processes.
• Own the product roadmap, refining priorities and communicating status with stakeholders.

Requirements

• 8+ years of Product Management experience, ideally in a systems or technical scope.
• Experience with Salesforce and platform integration is required.
• Highly experienced in enabling customer support and onboarding system improvements.
• Strong advocate for simplicity and user experience.
• Demonstrated experience solving complex problems using a data-driven approach.
• Excellent communication skills to translate business and technical languages.

Nice to have

• Experience with customer support platforms (Salesforce Service Cloud, Amazon Connect, etc).

Culture & Benefits

• Competitive compensation and benefits programs.
• Access to AI tools across disciplines (Engineering, Product, Sales, Support).
• Emphasis on diversity, equity, and inclusion.
• Hybrid work model that fosters in-person collaboration while valuing individual needs.
• Committed to accessible and inclusive hiring process, providing reasonable accommodations.

Hiring process

• AI tools support recruiters and interviewers for note-taking, summarization, and documentation.
• All hiring decisions are made by people.