Junior System Engineer

TL;DR

Junior System Engineer: Supporting and improving the IT environment for a car leasing company with an accent on desktop support, office infrastructure, and web infrastructure. Focus on troubleshooting user issues, system monitoring, and ensuring system availability and integrity.

Location: Onsite in Watford, UK, 5 days a week

Salary: £35,340-£41,943

Company

hirify.global is transforming finance and includes Tusker, an award-winning car leasing company focused on environmentally friendly car benefit schemes.

What you will do

• Support and improve the Tusker IT environment, focusing on office infrastructure and desktop support.
• Build and troubleshoot Windows and Mac machines and provide desktop support.
• Manage user accounts across systems like Active Directory, Salesforce, and NetSuite.
• Provide network support including VPN access and office Wi-Fi.
• Support telephony systems, including softphones, call centre software, and mobile phones.
• Perform daily system monitoring, patching, and recovery from failures.

Requirements

• Previous experience in desktop support or a relevant IT role.
• Proficiency in building Windows and Mac machines.
• Experience with Active Directory and 2-factor authentication (DUO).
• Ability to troubleshoot user issues with MS Office products, printers, and email.
• Familiarity with network support, including VPN and office Wi-Fi.
• Work onsite 5 days a week at the Watford office.

Nice to have

• Experience with Five9, Endpoint Central, Salesforce, Mimecast, Meraki.

Culture & Benefits

• Inclusive environment, focusing on diversity and belonging.
• Generous pension contribution of up to 15%.
• Annual performance-related bonus and share schemes.
• Flexible benefits package and 24 days' holiday plus bank holidays.
• Wellbeing initiatives and generous parental leave policies.