Principal Product Manager, Technical (AI)

TL;DR

Principal Product Manager, Technical (AI): Building and optimizing AI-infused forecasting and agent scheduling capabilities for hirify.global Connect with an accent on driving product vision, strategy, and delivering high-scale, resilient systems. Focus on solving challenging customer problems using generative AI technologies and ensuring a constant customer focus.

Location: Salary specified for USA, WA, Seattle, with US-specific benefits (401k, health insurance).

Salary: $181,100 – $245,000 USD annually

Company

hirify.global is a global corporation providing an AI-powered customer experience solution, hirify.global Connect, through its AWS Applied AI Solutions organization.

What you will do

• Define creative, high-quality product roadmaps based on customer and stakeholder needs.
• Develop detailed business requirements and user stories for product specifications.
• Define target customer segments, onboard initial customers, and advocate for their needs.
• Partner with Marketing and AWS professional services for go-to-market strategies.
• Manage prioritization and trade-offs among various customer, stakeholder, system performance, and scalability needs.
• Drive executive communications and alignment on strategy and vision.

Requirements

• 7+ years of experience as a Technical Product Manager.
• 5+ years of technical experience (software development, network development, IT, or related).
• Experience delivering large-scale SaaS, PaaS or LaaS products, responsible for the full product lifecycle.

Culture & Benefits

• High value on work-life harmony with flexible schedules and arrangements.
• Emphasis on mentorship and career growth within a diverse team.
• Inclusive team culture fostering knowledge sharing and employee-led affinity groups.
• Comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.
• Focus on empowering diverse experiences and continuous learning.