US Launch Specialist

TL;DR

US Launch Specialist: Setting up, coordinating, and supporting new Starship operational sites with an accent on on-site management, client engagement, and training. Focus on ensuring best-in-class launch experiences, monitoring store performance, and continuous process optimization.

Location: Requires regular travel across various campuses, cities, and industrial sites in the US or Canada (50-75% travel required)

Company

hirify.global is revolutionizing deliveries with autonomous robots, completing millions of autonomous deliveries across college campuses and neighborhoods.

What you will do

• Manage and oversee pre-launch configuration and on-site activities including mapping, assessments, and hub setup.
• Coordinate and track all launch activities, ensuring timelines and operational standards are met.
• Monitor store performance and operational metrics post-launch, identifying and escalating issues.
• Support project coordination and execution for on-robot advertising campaigns and partner communications.
• Provide administrative and coordination support for strategic initiatives, preparing reports and managing documentation.
• Organize in-store training and onboarding for clients and staff, creating and updating training materials.

Requirements

• Experience in hands-on operational roles within technology, logistics, or field deployment is required.
• Strong organizational, planning, and site management skills.
• Clear communication and client-facing experience.
• Adaptability, meticulous attention to detail, and process orientation.
• Ability to work independently with little to no supervision.
• Operational planning and process improvement expertise.

Nice to have

• Multilingual skills.

Culture & Benefits

• Join a company revolutionizing deliveries with autonomous robots.
• Contribute to reducing congestion, pollution, and increasing quality of life.
• Work for a rapidly growing company hitting records on an almost weekly basis.
• Collaborate across cross-functional teams to achieve strategic initiatives.