Enterprise Client Success Manager

TL;DR

Enterprise Client Success Manager: Driving customer success and fostering strong relationships with hirify.global’s largest clients by understanding their business challenges and leveraging the platform for strategic objectives. Focus on identifying growth opportunities, advocating for client needs, and ensuring high satisfaction through regular business reviews.

Location: Onsite in Lindon, Utah

Company

hirify.global is a fast-growing product company dedicated to reimagining the workplace experience through its innovative employee recognition and rewards platform.

What you will do

• Understand customer business challenges and consult on how hirify.global can help achieve their objectives.
• Drive Customer Success with hirify.global’s largest customers.
• Develop relationships with influential users and convert them into hirify.global champions.
• Collaborate with customers on strategic plans to help them achieve their goals.
• Advocate for customer needs to leaders in different departments.
• Conduct regular business reviews to celebrate positive outcomes and identify growth opportunities.

Requirements

• Excellent communication skills, both written and verbal.
• 5+ years of customer-facing SAAS experience.

Nice to have

• Experience working in client relations.
• Master's Degree.

Culture & Benefits

• One of the fastest-growing companies in the nation and a Great Place to Work certified.
• Revolutionary, client-approved product.
• Leadership that listens.
• Cool swag, endless snacks, and a fun work environment.