Content Designer

TL;DR

Content Designer: Improving clarity, structure, and usability across complex product experiences, with an accent on UX writing, information architecture, and content strategy for security-focused products. Focus on driving content design efforts that clarify workflows, terminology, and interactions across multi-surface, system-driven products while operating in ambiguous problem spaces.

Location: Remote (United States | Canada)

Salary: $95,000–$133,000 USD (USA-based roles) or $90,000–$126,000 CAD (Canada-based roles)

Company

hirify.global is a market-leading enterprise password manager pioneering Extended Access Management, building the foundation for a safe, productive digital future for over 180,000 businesses.

What you will do

• Lead UX writing, information architecture, and content structure work within your product area.
• Drive content design efforts to clarify workflows, terminology, and interactions across in-product experiences.
• Collaborate closely with product designers to create lo-fi wireframes and content prototypes.
• Write clear, inclusive, and accessible UX copy for flows, navigation, forms, and system messages.
• Identify opportunities to improve clarity, consistency, and content structure, and proactively bring recommendations.
• Work within the design system and advocate for consistency across experiences.

Requirements

• 3+ years of experience in content design, UX writing, or information architecture within a software product environment.
• Solid foundation in UX writing, content strategy, and information architecture principles.
• Comfort collaborating in cross-functional teams and giving/receiving constructive feedback.
• Demonstrated ability to use customer research, data, and feedback to inform content decisions.
• Strong execution skills, with the ability to balance quality, detail, and timelines.
• Familiarity with inclusive design and accessibility best practices.

Nice to have

• Experience working on end-user, admin, or system-heavy products.
• Exposure to complex workflows, account management, or configuration-based experiences.
• Experience contributing to design systems or shared content standards.
• Basic experience with wireframing or visual design tools.
• Curiosity about experimenting with AI tools to support your design process.

Culture & Benefits

• Remote-first company, with travel for in-person engagement required for most roles.
• Competitive health benefits, including maternity and parental leave top-up programs.
• Generous paid time off policy.
• RSU program and retirement matching program for most employees.
• Free hirify.global account and paid volunteer days.
• Collaborative, feedback-driven culture prioritizing simplicity, honesty, and people first.