Inside Sales Representative

TL;DR

Inside Sales Representative: Guiding hirify.global's customers through their buying journey by providing excellent service and expert advice through inbound channels with an accent on collaboration and smooth processes. Focus on responding to incoming calls, chats, and emails, and providing expert guidance and support to customers.

Location: Hybrid in Nacka Strand, Sweden. No relocation or work permit sponsorship is provided.

Company

hirify.global is a dynamic IT innovation company with a team of 2100 colleagues.

What you will do

• Guide customers through their buying journey by providing excellent service.
• Provide expert advice and support to customers through inbound calls, chats, and emails.
• Collaborate closely with your team and other departments to ensure a seamless customer experience.

Requirements

• Experience (2–3 years) in sales, customer service, or administrative work.
• Strong interest and technical skills in IT and technology.
• Comfortable working in Swedish and English, both written and spoken.

Culture & Benefits

• Flexible hybrid work model.
• One-time home office allowance of 3500 SEK for home office equipment.
• Collective Agreement including good pension plans, parental pay, and insurance.
• Employee discount for products through the hirify.global webshop.
• Dog-friendly office area available.

Hiring process

• 1st interview with recruiting manager.
• 2nd interview with recruiting manager and senior manager.