Onboarding Success Analyst (Fintech)

TL;DR

Onboarding Success Analyst: Facilitating seamless client onboarding and due diligence for a global financial services provider with an accent on KYC, AML, and regulatory compliance. Focus on investigating alerts, managing trading accounts, and ensuring an exceptional client experience.

Location: Must have appropriate rights and documentation for employment in Philippines.

Company

hirify.global is a leading global provider of Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting, with offices in six regions.

What you will do

• Execute Know Your Customer (KYC) processes and continuous due diligence in compliance with regulatory standards.
• Analyze and investigate alerts generated using standard policies, procedures, and tools.
• Promote global onboarding knowledge and compliance standards with a client-focused mindset.
• Identify, record, and resolve/escalate suspicious findings following established procedures.
• Oversee the creation and management of trading and rebate accounts.
• Provide direct assistance to clients and partners for any concerns related to onboarding.

Requirements

• Minimum of 1-2 years' experience as a KYC/Onboarding Specialist, preferably in the financial services industry (Forex, CFDs).
• Proven ability to manage intricate onboarding processes in compliance with regulations.
• Extensive knowledge about KYC, AML, and relevant compliance legislations.
• Excellent English communication skills.
• Detail-oriented with strong multitasking, prioritization, and problem-solving abilities.
• Familiarity with CRM systems and proficiency in MS Office.

Nice to have

• Proficient in digital technologies, including AI and other tools pertinent to Onboarding tasks.

Culture & Benefits

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training & certifications.
• Health and life insurance for employees along with 2 dependents.
• Generous time off, including 20-25 days of annual leave and paid sick leave.
• Team-building experiences and corporate parties.

Hiring process

• Talent Acquisition Interview (45 minutes)
• Take Home Assessment (30 minutes)
• Hiring Manager Interview (1 hour)