Federal Solutions Engineer

TL;DR

Federal Solutions Engineer: Supporting hirify.global’s expansion into the Public Sector as an embedded technical partner for pre-sales strategy and post-sale onboarding, with an accent on navigating complex RFPs, government requirements, and compliance. Focus on owning the technical presales experience, delivering tailored product demos, guiding platform implementation, and assisting with security questionnaires and technical responses.

Location: Remote role open to candidates within Virginia or those willing to relocate unassisted.

Company

hirify.global automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers.

What you will do

• Own technical presales for Federal and SLED accounts, guiding customers through evaluation, demo, architecture design, and onboarding phases.
• Deliver tailored product demos and technical deep dives aligning with customer security standards and compliance needs.
• Support and guide the implementation of the hirify.global platform for new public sector customers.
• Act as the technical translator between Sales and Product, surfacing actionable feedback and feature gaps.
• Assist with RFPs, RFIs, and security questionnaires, providing accurate and compliance-aligned technical responses.
• Troubleshoot and resolve customer technical issues, including endpoint configuration, agent behavior, networking challenges, and integrations.

Requirements

• 5+ years in a Sales Engineer, Solutions Architect, or Technical Consultant role within the Public Sector Enterprise space.
• Proficiency with Windows, Linux, and macOS systems and basic command-line troubleshooting.
• Solid foundation in networking and security concepts, including firewalls, VPN, DNS, and common endpoint protections.
• Familiarity with Active Directory, remote access tools, and endpoint deployment methodologies.
• Familiarity with FedRAMP, DoD Impact Levels, and NIST frameworks is required.
• Ability to obtain a security clearance is required.
• Exceptional communication skills, capable of clearly articulating complex information to both technical and non-technical audiences.

Nice to have

• Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management.
• Bachelor’s degree preferred but not required; respected technical certifications (e.g., Security+, MCSE, CISSP) is preferred.

Culture & Benefits

• Collaborative, kind, and curious community.
• Full-time work that is hybrid remote with flexibility needs honored.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) plan.
• Unlimited PTO.
• Opportunity for growth and advancement.
• This position is NOT eligible for Visa sponsorship.