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Engineering Manager (WFM)
Описание вакансии
Текст:
TL;DR
Engineering Manager (WFM): Leading a cross-functional team to deliver reliable Workforce Management (WFM) solutions with an accent on day-to-day team work, planning, prioritization, delivery, and collaboration with product and operations. Focus on overseeing team performance, ensuring on-time project delivery, shaping architecture, and solving complex challenges in Go backend services.
Location: Worldwide remote (Relocation support to Cyprus, Serbia available)
Company
is a company growing its Workforce Management (WFM) team, building systems that help plan and organize the work of operational teams.
What you will do
- Lead a cross-functional team in delivering reliable WFM solutions.
- Oversee team performance and ensure on-time project delivery aligned with business goals.
- Lead the development and optimization of the workspace for collection/telesales agents.
- Shape the architecture, design, and implementation of backend services in Golang.
Requirements
- 1+ years of experience leading engineering teams (hiring, development, performance, and delivery management).
- Strong technical background with 4+ years of experience as a Go developer.
- Experience in building and optimizing development processes (planning, decomposition, retrospectives).
- Cross-team communication skills and the ability to build partnerships.
- Diplomacy and willingness to learn, adapt, and collaborate effectively.
Culture & Benefits
- Innovative spirit, honest feedback, supportive team, and celebration of achievements.
- High-tech environment challenging the status quo of incumbent finances.
- Relocation support to one of our hubs — Cyprus, Serbia — with assistance for the employee and their family.
- Flexible work from one of our offices or remote.
- Healthcare coverage.
- Education budget for language lessons, professional training, and certifications.
- Wellness budget for mental health and fitness activity reimbursements.
- 20 days of annual leave and paid sick leave.