Merchant Consultant Representative

TL;DR

Merchant Consultant Representative: Building and maintaining relationships with local business partners and acquiring new merchants with an accent on optimizing live deals and re-engaging inactive ones. Focus on driving business growth through data-driven recommendations and achieving monthly targets.

Location: Onsite in Valencia, Spain

Company

hirify.global is a global marketplace connecting customers with local experiences and services, focused on helping small businesses succeed as an AI-first company.

What you will do

• Manage and grow a portfolio of existing small-business merchants across various categories.
• Re-engage former or inactive merchants through consultative outreach.
• Acquire new local merchants through prospecting and cold calling.
• Optimize live campaigns by analyzing deal performance and suggesting improvements.
• Understand each merchant’s business to propose relevant solutions.
• Problem-solve and support merchants with deal-related questions or issues.
• Achieve or exceed monthly targets for revenue, deal renewals, and merchant satisfaction.
• Maintain accurate records of all interactions and opportunities in Salesforce.

Requirements

• Experience in sales, account management, or customer-facing roles, ideally within e-commerce, retail, or local business environments.
• English: C1 fluency required
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities efficiently with attention to detail.
• Comfortable working with sales KPIs and basic data analysis.

Nice to have

• Bachelor’s degree preferred.
• Experience with Salesforce or other CRM tools.
• Prior experience in upselling, reselling, or cold calling.

Culture & Benefits

• Maintain a culture that inspires innovation, rewards risk-taking, and celebrates success.
• Offers autonomy and the opportunity to make a meaningful impact.
• Team-oriented environment focused on helping local businesses grow.
• Resilient and results-oriented work culture.
• Company is AI-First and encourages leveraging AI tools in daily work.