Staff Systems Solutions Analyst, Certinia (Salesforce)

TL;DR

Staff Systems Solutions Analyst (Salesforce): Defining and building solutions on Salesforce.com and integrated systems, focusing on Business Process & Systems roadmap for Global Professional Services leveraging Salesforce & Certinia. Focus on system analysis and design, complex automations, and system integration.

Location: Remote (US)

Company

hirify.global provides cloud-based construction management software.

What you will do

• Be subject matter expert of Professional Services Business Process & Systems implementation end-to-end.
• Lead stakeholder conversations to identify, define, and translate business requirements into technical solutions.
• Create detailed functional designs for business process flows, automations, integrations, and user interfaces.
• Administer Procore’s Salesforce setup and configuration, including complex automations, object configurations, and integrations.
• Research, integrate, and manage third-party applications and packages.
• Keep up to date on Salesforce industry best practices and trends.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 6+ years of experience supporting enterprise-level processes, with an emphasis on Salesforce & Certinia Professional Services Automation (PSA).
• In-depth knowledge of Salesforce.com configuration and administration on Sales Cloud and Certinia Professional Services Cloud.
• Effective written and verbal communication skills, with proven experience collaborating across functional areas.
• Passionate about Salesforce.com; regularly following Salesforce trends and best practices.
• Ability to excel in a fast-paced environment requiring attention to detail, excellent organizational skills, a high degree of motivation, and deadline-driven productivity.

Nice to have

• Salesforce.com Administrator and Platform Developer 1 certifications. Required experience with Certinia Professional Services Cloud.
• Advanced Administrator certifications, and working knowledge of SOQL, Developer Workbench, and Copado are a plus.