Salesforce Business Systems Analyst (Salesforce)

TL;DR

Salesforce Business Systems Analyst (Salesforce): Driving scalable, innovative Salesforce solutions that elevate sales processes and accelerate business growth with an accent on gathering requirements, designing Sales Cloud capabilities, and optimizing existing processes. Focus on troubleshooting Salesforce issues, partnering with cross-functional teams, and shaping long-term Salesforce strategy.

Location: Remote (Mexico) or Hybrid (Mexico City)

Company

hirify.global is a product company specializing in cloud-first networking and security solutions, protecting 70% of the Fortune 500.

What you will do

• Gather business requirements from stakeholders and translate them into clear, scalable Salesforce solutions.
• Document functional specifications, process flows, and acceptance criteria for new and enhanced features.
• Design Salesforce Sales Cloud capabilities across Account Hierarchies, Opportunity lifecycle, and related objects.
• Create robust automation to streamline user operations.
• Support UAT cycles by preparing test scenarios, validating results, and addressing issues promptly.
• Optimize existing Salesforce processes by evaluating performance, identifying gaps, and implementing improvements.

Requirements

• 5+ years of experience in a Salesforce Admin, Developer, Consultant, or Techno-Functional role.
• Expertise in Salesforce Sales Cloud, including Account Hierarchies, Opportunity Lifecycle Management, forecasting concepts, and core CRM processes.
• Expertise in technical Salesforce capabilities, including Apex (triggers, classes, test classes), Lightning Web Components (LWC), Flows, SOQL, and configuration best practices.
• Proven ability to collaborate with cross-functional teams, manage competing priorities, communicate clearly with technical and nontechnical stakeholders, and translate business needs into scalable solutions.
• Bachelor's degree in computer science, Information Systems, Engineering, Business, or a related discipline.

Nice to have

• Salesforce certifications such as Admin (ADM201), Platform Developer I, Platform App Builder, or Sales Cloud Consultant are strongly preferred.
• Experience with integrations, REST/SOAP APIs, middleware platforms, or data migration tools.

Culture & Benefits

• Thrives on inclusion, rewarding bold ideas, curiosity, and creativity.
• Values continuous learning and an environment where every voice counts.
• Recognized as a Glassdoor Best Places to Work 2025 and Great Place to Work-Certified in five countries.
• Honored with Cigna Healthy Workforce for three years running.