Associate Client Success Manager (Digital Advertising)

TL;DR

Associate Client Success Manager (Digital Advertising): Managing and optimizing digital advertising campaigns for travel partners with an accent on client relationship management, performance tracking, and strategic consultation. Focus on driving client success, ensuring renewals, and collaborating with sales teams in a data-driven environment.

Location: This position is based in São Paulo, commuting to our office 3 times a week.

Company

hirify.global, part of Booking Holdings, is a leading global travel search engine helping people find flights, stays, rental cars, and vacation packages.

What you will do

• Manage communications and relationships for advertising campaigns.
• Analytically track and optimize campaigns to meet client objectives.
• Collaborate with the sales team to build client relationships and provide strategic consultation.
• Offer optimization recommendations and assist with presentation creation.
• Clearly communicate campaign progress to clients and internal stakeholders.
• Manage multiple competing priorities with critical thinking and problem-solving skills.

Requirements

• BA/BS degree with a strong academic record.
• Native-level proficiency in Portuguese and excellent command of English.
• 3 to 5 years of experience managing digital advertising accounts or client-direct relationships.
• Proficiency in Microsoft Office and Google Suite.
• Solid understanding of the online media industry.
• Strong analytical ability and high attention to detail.

Nice to have

• Travel industry experience.
• Experience with social media buying platforms.

Culture & Benefits

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well-being with company-paid therapy sessions and HeadSpace subscription.
• Company-wide week off annually for full team recharge.
• No meeting Fridays.
• Paid parental leave, generous paid vacation, and time off for your birthday.
• Paid volunteer time.
• Focus on career growth with Development Dollars, leadership development, and e-learning access.
• Travel discounts and meal vouchers.