Account Director

TL;DR

Account Director: Building and nurturing client relationships, managing accounts, and driving commercial growth for digital delivery projects with an accent on account strategy, new business opportunities, and commercial management. Focus on establishing lasting partnerships and ensuring client satisfaction through effective team management and issue resolution.

Location: Blended working model (home, clubhouse, client site) within the UK and Europe

Company

hirify.global is a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap, helping organisations build better digital products and stronger digital teams since 2014.

What you will do

• Build and nurture trusted relationships with key client stakeholders to increase AND's impact.
• Plan and shape feasible account strategies and successfully pitch new business opportunities.
• Manage day-to-day client and AND team needs, including communications, onboarding, and rotations.
• Lead people by communicating AND's mission, goals, and connecting them to client and ANDi goals.
• Maintain commercially successful accounts, minimize revenue leakage, and support SOW creation with understanding of contract terms & commercial risk.
• Build and source client teams, attending scheduling meetings, and ensuring up-to-date scheduling.
• Act as a trusted point of escalation for clients and delivery teams, resolving issues for success.

Requirements

• Experienced account manager comfortable with day-to-day relationship management.
• Ability to bring commercial capability to grow clients and revenue.
• Solid commercial knowledge with proactive approach to minimizing revenue leakage.
• Thorough understanding of contract terms and commercial risk.

Culture & Benefits

• "Blended Working" model with options for home, clubhouse, or client work.
• Dedicated career scrum team for professional development.
• Annual budget for training and upskilling, with allocated days off.
• Monthly and quarterly team socials.
• 25 days holiday allowance + bank holidays.
• £1000 flexifund for personalized benefits (gym, cycle to work, health/dental/optical cash plan).
• Private medical insurance.
• 6% employer pension contribution (when contributing 2%).
• Safe and empowering environment with commitment to diversity and equal opportunities.