TechOps Engineer

TL;DR

Mid-Senior TechOps Engineer: Providing 1st/2nd line support to end-users, managing identity, devices, office networks, and asset lifecycle with an accent on excellent customer-focused support and process improvement. Focus on scaling identity management using Okta, maintaining device security and compliance, and supporting global office technology.

Location: Remote (Europe) with potential for hybrid in Lisbon or London offices. Must have a valid right to work in the listed locations, as visa sponsorship is not available.

Salary: EUR 70,000 - 75,000 per annum

Company

hirify.global is a product company building seamless spend management solutions that make managing money effortless for finance teams and employees.

What you will do

• Provide front-line 1st/2nd line support, delivering customer-focused assistance to internal users.
• Support user identity management, assisting with onboarding/offboarding via Okta and maintaining user access.
• Support device attestation and management for company devices using Kandji and Intune.
• Assist with office network and A/V technology setup, configuration, and troubleshooting.
• Support the tracking and management of physical and digital assets throughout their lifecycle.

Requirements

• English: B2 required.
• Curiosity and eagerness to learn, with the ability to mentor junior engineers.
• Comfortable engaging with technical topics and asking clarifying questions.
• Ability to work effectively in evolving and sometimes ambiguous environments.
• Interest in learning and applying TechOps operating principles.
• Experience with a software stack including Kandji, Intune, Okta, Google Workspace, Slack, Notion, Miro.
• Must have a valid right to work in Europe (e.g., UK or EU countries).
• Visa sponsorship is not available.

Culture & Benefits

• Receive your own hirify.global card for business expenses.
• Enjoy catered meals or a lunch allowance on work days.
• Comprehensive private healthcare coverage.
• 25 days of annual holiday plus public holidays, with an option to purchase 5 additional days.
• Offers both hybrid and fully remote working options.
• Access to free mental health and well-being support via MyndUp.
• Paid parental leave to support families.

Hiring process

• Intro call (30 min) with a Talent Partner.
• Hiring Manager interview (60 min) to discuss technical experience and domain knowledge.
• Team interview (60 min) for technical questions and team fit.