ServiceNow Architect (SPM)

TL;DR

ServiceNow Architect (SPM): Designing and implementing solutions across ServiceNow modules like CMDB, SPM, SAM, and APM, focusing on platform configuration, integrations, and adherence to CSDM standards. Focus on developing scalable technical solutions, ensuring data consistency, and providing technical guidance.

Location: Charlotte, NC

Salary: $130,000–$140,000/year

Company

hirify.global is a global consulting firm specializing in digital transformation for financial services and technology firms, with a focus on AI, Cloud & DevOps, Data, and Software Engineering.

What you will do

• Architect, design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM/EA.
• Customize and extend platform capabilities utilizing scripting, automation, APIs, and other ServiceNow development best practices.
• Develop and manage integrations with external systems such as SAP Ariba, cloud platforms, and messaging systems.
• Implement and maintain CMDB health and accuracy through normalization, reconciliation, and data certification processes.
• Map and enforce CSDM (Common Service Data Model) standards across all modules and business services.
• Provide technical guidance and mentorship to junior developers.

Requirements

• Proven experience as a ServiceNow developer/architect with strong knowledge of SPM and CMDB modules.
• Extensive experience designing, configuring, and customizing ServiceNow applications.
• Strong scripting and automation skills (JavaScript, REST APIs, SOAP, etc.).
• Experience with integrations involving third-party systems such as cloud services and enterprise applications.
• Knowledge of CSDM standards and best practices for configuration management.
• English: B2 required

Nice to have

• Experience with cloud platforms (AWS, Azure, Google Cloud) integration.
• Familiarity with ServiceNow’s Orchestration and automation capabilities.
• Knowledge of enterprise architecture and ITSM best practices.

Culture & Benefits

• Highly competitive compensation and benefits package.
• Multinational organization with global work possibilities, diverse and inclusive culture.
• Comprehensive insurance plans (medical, dental, vision, life) and retirement savings plans.
• Extensive training and development opportunities, including Udemy for Business and coaching.
• Cutting edge projects at leading tier-one banks, financial institutions and insurance firms.
• Flat and approachable organization with flexible workplace arrangements, internal mobility, and mentoring.