Workflow Consultant (AI)

TL;DR

Workflow Consultant (AI): Providing workflow consulting services to customers, ensuring integration and utilization of software solutions with an accent on optimizing workflows, increasing efficiency, and driving adoption. Focus on leveraging prior legal experience to improve legal tasks and supporting customers in adopting AI-powered features.

Location: Hybrid work environment, with expectation for local hirify.globalns (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.

Salary: $80,800 to $95,000 to $109,200 CAD

Company

hirify.global is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

What you will do

• Talk to potential professional services customers to position the value of workflow packages and assist with closing opportunities.
• Become an expert on hirify.global’s suite of products and the value opportunities it offers to help streamline legal workflows.
• Collaborate with customers to assess their current workflows, identify pain points, and recommend workflow enhancements using hirify.global's legal software suite.
• Assist customers in setting up efficient document generation workflows using a portfolio of hirify.global’s suite of products.
• Leverage prior legal experience to improve workflows related to substantive legal tasks (e.g., legal drafting, legal research, legal strategy, etc.).
• Support customers in adopting AI-powered features for legal work while reinforcing best practices and responsible use.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience.
• Proven ability to configure and customize software solutions, translating complex workflows into simple, customer-aligned strategies.
• Strong strategic thinking, analytical, and communication skills, with a track record of identifying customer needs and influencing outcomes through clear presentation and negotiation.
• A keen interest in improving your craft by using AI with hands-on experience for drafting, research, summarization, or workflow support.
• Genuine empathy, strong interpersonal skills and ability to make customers feel appreciated and valued.
• Ability to work independently and manage multiple priorities in a fast-paced environment while exercising good independent professional judgment.

Nice to have

• 1+ years of legal experience and/or training at a paralegal or higher level.
• Experience helping implement new tools or process changes within a law firm.
• Ability to design and build automation processes using Excel/Google Sheets, Slack workflows, or scripting languages (e.g., SQL).
• A strong understanding of cloud-based legal technologies together with a demonstrated understanding of the legal industry and the needs of legal professionals.

Culture & Benefits

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• Hybrid work environment, with expectation for local hirify.globalns (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.