Content Growth Manager (Sales)

TL;DR

Content Growth Manager (Sales): Building and maintaining client relationships and driving business growth through strategic content plans and product innovation with an accent on account management, upselling, and cross-selling. Focus on presenting compelling solutions tailored to client needs and monitoring client engagement for improved satisfaction.

Location: Hybrid in Providence, RI, US

Salary: $74,961–$164,800

Company

hirify.global is an innovative, forward-thinking global leader in lottery that builds on expertise in delivering secure technology and producing reliable, comprehensive solutions for customers.

What you will do

• Act as primary client contact, building trust through in-person meetings, presentations, and workshops.
• Develop and implement strategic content plans and roadmaps aligned with business objectives and customer goals.
• Present new product innovations and updates, showcasing solutions that improve client success.
• Identify opportunities for upselling and cross-selling based on customer needs and market trends.
• Collaborate with internal teams across multiple functions.
• Monitor client engagement, track performance, and provide actionable insights for customer satisfaction.

Requirements

• Bachelor’s or equivalent experience in business or a related field.
• 3+ years demonstrated ability in account management, business development, or client-facing roles.
• Strong presentation and interpersonal skills, with the ability to influence collaborators across various levels.
• Proven ability to develop strategic business plans and drive customer engagement.
• Strong analytical approach, capable of interpreting data and identifying business opportunities.
• Willingness to travel for client meetings, industry events, and networking engagements.

Nice to have

• Knowledge of the lottery industry.
• Knowledge of PM methodologies and tools (Jira).
• Interest in working with distributed teams across multiple cultures and time zones.

Culture & Benefits

• Total Rewards program including a 401(k) Savings Plan with Company contributions.
• Health, dental, and vision insurance, life, accident, and disability insurance.
• Tuition reimbursement, paid time off, wellness programs, and identity theft insurance.
• All employees have a role in information security with annual training required.