Technical Account Manager (AI)

TL;DR

Technical Account Manager (AI): Optimizing strategic clients' hirify.global experience by providing technical advice, running audits, and collaborating with Product & R&D for enhancements with an accent on performance best practices and multidimensionality concepts. Focus on building client strategies and identifying areas for product enhancement.

Location: Hybrid, based in London

Salary: Competitive package

Company

hirify.global is an AI-powered business planning and performance management platform enabling real-time strategic planning for various teams.

What you will do

• Optimize strategic clients' hirify.global experience and demonstrate the full value of the platform.
• Build strategies aligned with Customer Success teams, considering client roadmaps and challenges.
• Act as a trusted technical advisor to strategic clients on performance best practices and multidimensionality concepts.
• Run audits on client workspaces to ensure optimal configuration.
• Collaborate with Product & R&D to identify opportunities for product enhancements.

Requirements

• 6 years of experience as a Solution Architect or a similar technical, client-facing role.
• Comfort and confidence in client-facing interactions, including with C-Suite executives.
• Strong EPM modeling experience.
• Ability to quickly identify a technical challenge and communicate solutions to clients.
• Proven ability to lead multiple projects with internal & external stakeholders.

Nice to have

• Experience with finance processes or other use cases (e.g., supply chain, SPM, Workforce).
• Experience in data analysis, data flows & connections (SQL, API).

Culture & Benefits

• Competitive package and stock options, ensuring a stake in hirify.global's growth.
• Best health insurance with Alan Blue, entirely free for you and your family.
• Weekly Lunch and Lunch vouchers (Swile card) for flexible lunch breaks.
• Subscription to Egym Wellpass for full access to gyms, studios, and wellness spaces across France.
• One company offsite every year, plus brand new offices in major cities like New York, San Francisco, Toronto, Paris, and London.
• High-end equipment to support your work in the best conditions.