Associate Director, Experience Strategy (CRM)

TL;DR

Associate Director, Experience Strategy (CRM): Leading strategy across multiple clients, becoming an expert on their consumers, business models, brands, categories, and value propositions with an accent on translating client goals into actionable strategic plans and cohesive executions. Focus on integrated experience delivery, understanding how paid, owned, and earned media operate together to build cohesive brand ecosystems.

Location: Option to work from home two days per week, if you'd like.

Salary: $115,000 - $135,000

Company

hirify.global is a global, next-generation precision marketing agency leveraging data, creativity, technology, and empathy to foster client growth.

What you will do

• Lead strategy across multiple clients, becoming an expert on their consumers, business models, brands, categories, and value propositions.
• Partner with business leadership, creative teams, project management, marketing technology experts, and external partners to translate client goals into actionable strategic plans and cohesive executions.
• Guide and inspire the team/junior strategists, providing clear project direction and ensuring tactical work is executed effectively, insightfully, and on time.
• Serve as a collaborative leader on client teams, facilitating design thinking workshops, creative development sessions, reporting discussions, and strategic presentations.
• Develop and deliver creative briefs that inspire bold, insight-driven work and align with business objectives.

Requirements

• Bachelor’s Degree in a related field or equivalent experience
• 8+ years of experience in marketing, digital, CRM, media, advertising, or management consulting.
• Proven ability to lead a team and mentor junior strategy talent.
• Demonstrated excellence in writing, editing, and collaborating on internal strategic and creative materials.
• Understanding of marketing technology/automation ecosystems—including Salesforce Marketing Cloud, marketing automation platforms, customer data platforms (CDPs), and analytics frameworks.
• Experience developing omnichannel strategies that align paid, owned, and earned media to deliver unified, impactful customer experiences.

Culture & Benefits

• Competitive salary and comprehensive benefits plan including health/vision/dental insurance, 401(k), and stock options.
• Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days.
• Paid parental leave and disability benefits.