Vp, Customer Success - North America (Ai)

TL;DR

Vp, Customer Success (AI): Leading the North American region by coaching and managing a multi-layered organization, ensuring alignment between commercial strategy and execution. Focus on driving high-velocity growth through the expansion of our portfolio of existing customers, serving as the trusted source for their digital transformation and AI-driven advertising strategies.

Location: Based in NYC

Salary: $200,000 - 225,000 USD

Company

hirify.global is the leading AI-powered platform that modernizes advertising by connecting creative, media, and data.

What you will do

• Lead the commercial direction and strategic vision for the North American region.
• Manage the regional P&L, driving high-velocity growth through the expansion of our portfolio of existing customers.
• Build and maintain deep relationships with C-level marketers at our most strategic accounts.
• Oversee a multi-threaded team of Commercial Leads and Service Delivery teams.
• Serve as the lead mentor and coach for the region.
• Partner cross-functionally with Sales, Product, Engineering, Marketing, Operations, Events, and Partnerships.

Requirements

• 10+ years of experience leading enterprise Customer Success, Sales, or Account Management teams within SaaS, AdTech, or Media platforms.
• Deep knowledge of the digital advertising landscape, including ad tech, major platforms, and the evolving role of AI in marketing.
• A deep understanding of the broader marketer landscape, including specific industry verticals.
• Proven ability to lead large, complex organizations in a fast-paced, high-growth environment.
• Demonstrated success in meeting and exceeding ambitious revenue and growth targets at the enterprise level.
• Exceptional ability to influence and partner with C-level marketing executives at the world’s largest brands.

Culture & Benefits

• Lead a team that is redefining how the world’s largest advertisers use technology to drive performance and creativity.
• CS is a high-growth, revenue-generating powerhouse where you have the autonomy to drive real business impact.
• Join a company that is in a fast-paced growth stage, offering the opportunity to scale a world-class organization and influence the global strategy of a market leader.
• Work alongside a leadership team that values transparency, speed, and a "people first" mentality.