Manager, Renewal Accounts

TL;DR

Manager, Renewal Accounts: Leading and developing a team of Renewal Account Managers to drive retention performance and forecast accuracy for an assigned segment, with an accent on people leadership, commercial accountability, and operational rigor. Focus on guiding teams through complex renewals, enforcing execution standards, and ensuring cross-functional alignment.

Location: Hybrid in Boston, MA, United States (3 days in-office, 2 days remote).

Salary: $110,500.00 - 149,500.00 USD Annual

Company

hirify.global is a product company in cybersecurity committed to creating a secure digital world by challenging what's possible and driving extraordinary impact for its 11,000+ customers.

What you will do

• Lead, coach, and develop a team of Associate RAMs, RAMs, Sr. RAMs, and Team Leads.
• Own renewal outcomes and forecast accuracy for the team’s book of business.
• Establish and enforce renewal inspection cadence, deal hygiene, and execution standards.
• Guide teams through complex or at-risk renewals, escalations, and negotiations.
• Partner closely with Sales, Customer Success, Channel, Finance, and Legal to deliver a unified renewal experience.

Requirements

• 6+ years of SaaS renewals, account management, or commercial ownership experience.
• 2+ years of people leadership experience managing commercial or customer-facing teams.
• Proven success driving retention, forecast accuracy, and renewal execution at scale.
• Strong coaching, communication, and stakeholder management skills.
• Advanced proficiency in Salesforce, Clari, and forecasting tools.
• Candidates must be based in the Boston area and be eager to lead a team three (3) days in-office, and two (2) days remote.

Nice to have

• Cybersecurity or enterprise SaaS experience.

Culture & Benefits

• Hybrid work environment, with 3 days in-office and 2 days remote.
• Commuter subsidy provided.
• Dynamic and collaborative workplace.
• Opportunity to solve some of the toughest challenges in cybersecurity.
• Commitment to fair and equitable compensation practices.