Engineering Manager (AI/ML)

TL;DR

Engineering Manager (AI/ML): Leading and scaling a communications engineering team to transition to an intelligent, AI-driven platform with an accent on unifying existing tools and building next-gen voice/chat automation. Focus on mentoring engineers, driving strategic delivery of AI features like AI Frontdesk, and ensuring operational excellence in distributed systems.

Location: Fully Remote within Ireland or the UK

Company

hirify.global is a product company powering over 11,000 hair and beauty salons globally, aiming to become a platform for the premium salon industry.

What you will do

• Lead and scale a high-performing engineering team, fostering ownership and continuous improvement.
• Partner with Product and Design to shape the Communications roadmap, balancing AI features with long-term technical health.
• Lead the integration of AI/ML solutions and new channels like WhatsApp for a unified, automated communications platform.
• Champion observability and reliability by setting SLOs and ensuring tooling for complex distributed systems.
• Remain hands-on enough to conduct code reviews, guide system design, and remove technical blockers.
• Align with Consumer Pillar leadership to ensure team goals drive business value and integrate with the Phorest ecosystem.

Requirements

• 3+ years in an engineering leadership role with a proven track record of managing and developing software engineers.
• 5+ years of professional experience in Java and object-oriented design, with a background in building complex distributed systems.
• Practical experience or a strong understanding of implementing AI/ML solutions to solve customer-facing problems.
• Ability to translate high-level product strategy into predictable, sustainable delivery cycles within an Agile environment.
• Exceptional communication skills, able to collaborate with stakeholders and inspire a team.
• Bachelor's Degree in Computer Science or a related technical field.

Culture & Benefits

• Private healthcare, 2 Wellness Days, an employee assistance program, and a free online GP service.
• Competitive compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
• Bike to work scheme and tax saver transport tickets.
• 2 weeks leave for Fertility Treatment, Pregnancy Loss, and Menopause.
• Enhanced Maternity and Paternity Benefits.
• Extensive learning and development opportunities, including LinkedIn Learning.
• 3 moving days for Phorest employees.