Sales Specialist (Saas)

TL;DR

Sales Specialist (SaaS): Responsible for new logo acquisition and conversion of leads to sales for very-small business customers, ensuring a delightful customer experience. Focus on being the first point of contact for sales lines, live chat, and marketing leads from North America and worldwide to help future customers sign up and set up their Dialpad accounts for success.

Location: Must be able to work US core hours (6 am - 5 pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace.

Company

Dialpad is the leading AI-powered customer communications platform transforming how businesses communicate with their customers.

What you will do

• Own new logo acquisition and meet team revenue targets.
• Act as the first point of contact for customers, ensuring the best customer experience.
• Partner with Billing, Support, and Marketing to improve the customer journey.
• Stay up-to-date with product changes to benefit customers.
• Manage the full sales cycle from initial interest to closed-won deals.

Requirements

• 1+ years of direct sales experience in SaaS, preferably in UCaaS and/or CCaaS.
• Bachelor's degree or equivalent experience.
• Ability to read, write, and speak English fluently.
• Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
• Must be able to work US core hours (6 am - 5 pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace.
• Excellent internet connectivity required.

Nice to have

• Experience with Salesforce, the VoIP industry, and Outreach.
• Experience with G-suite.

Culture & Benefits

• Competitive benefits and perks with a robust training program.
• Inclusive and vibrant office environment promoting collaboration.
• Exceptional culture, recognized as a Great Place to Work.