Sr. Manager, Professional Services Architects

TL;DR

Sr. Manager, Professional Services Architects (Data Management): Leading a team of architects to transform enterprise customer data management, ensuring successful outcomes and driving market growth. Focus on delivering scalable solutions, strategic sales partnerships, and influencing product design to meet evolving enterprise needs.

Location: Remote, United States

Salary: $123,000 - $265,000 USD

Company

hirify.global fundamentally reshapes the data storage industry, offering a platform for innovative thinking and growth.

What you will do

• Lead, mentor, and scale a team of Architects, focusing on performance development and feedback.
• Oversee the delivery of scalable data management solutions, ensuring customer satisfaction and loyalty.
• Collaborate with Sales and Systems Engineering to present compelling service value propositions.
• Partner with Product Management and Engineering to provide field feedback and influence new service designs.
• Implement global Professional Services and Customer Experience initiatives, resolving complex workflow challenges.

Requirements

• Proven ability to build and scale professional services organizations.
• Expertise in navigating the professional services lifecycle within the enterprise software or data storage industry.
• Executive-level communication skills with the ability to influence stakeholders and translate technical challenges.
• Experience managing large-scale enterprise or global accounts.
• Deep understanding of the SDLC process and the competitive landscape of data management.

Culture & Benefits

• Flexible time off, wellness resources, and company-sponsored team events.
• Celebration of critical thinking and innovation.
• Space and support for personal and professional growth.
• Commitment to fostering growth and development, cultivating a sense of community.
• Equal opportunity and affirmative action employer.