Account Manager (Adtech)

TL;DR

Account Manager (Adtech): Responsible for servicing all aspects of customer accounts and relationships in the digital advertising sector with an accent on operational excellence, customer retention, and strategic client engagement. Focus on implementing strategies for ongoing client product needs, educating customers on the product suite, and proactively addressing churn risks.

Location: Onsite in Mexico City, Mexico

Company

hirify.global is a leading software platform providing digital media measurement, data, and analytics to help the world's largest brands optimize digital advertising investments.

What you will do

• Oversee all campaign aspects including kick-off, implementation, launch, reporting, and billing.
• Work collaboratively with Sales, Implementation, Product Management, Engineering, and Finance teams.
• Recommend and implement strategies to drive ongoing client product needs.
• Educate customers on hirify.global's product suite and its leverage for their goals.
• Establish contact reports, conduct strategic conversations, and maintain Strategic Account Plans.
• Identify potential churn risks and escalate them, providing monthly updates on key churn factors.

Requirements

• 4+ years overall work experience.
• 1-2 years of experience in Sales or Account Management with a deep understanding of the online advertising industry.
• Bachelor’s Degree from an accredited institution.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at an advertising agency, publisher, ad network, or demand-side platform.
• Experience with Ad Serving technology and online media marketplace.

Culture & Benefits

• Join a company mission-driven to be the definitive source of transparency and data-driven insights in digital advertising.
• Work in a collaborative environment with cross-functional teams.
• Play a key role in driving success in the advertising technology space.
• Contribute to building a better digital advertising industry through best-in-class solutions.