Partner Research & Success Manager (Healthcare)

TL;DR

Partner Research & Success Manager (Healthcare): Facilitating strategic engagement and expansion of relationships with life science clients, academic institutions, and healthcare systems with an accent on customer onboarding, education, and training. Focus on conducting data queries, summarizing findings, and maintaining internal visibility as a customer advocate.

Location: Hybrid, in person attendance is required at least once per year for an onsite meeting. Optimize meeting hours in the pacific time zone. Must be authorized to work in the United States. Unable to sponsor work visas or permits.

Salary: $115,000 to $130,000

Company

hirify.global is the world’s first health provider led data platform with a vision of Saving Lives with Data.

What you will do

• Support a portfolio of hirify.global customer relationships across a range of research projects, including new customer onboarding, education, and training.
• Collaborate with the Partner Research and Success team in meeting internal and external demands by providing project management support.
• Summarize the findings of customer analyses in hirify.global branded reports, slide decks, and papers.
• Collaborate with the broader team to maintain and improve internal team processes, standards, and workflows.
• Facilitate programing that ensures customers receive maximum value from their engagement with hirify.global.
• Maintain internal visibility at hirify.global as a customer advocate and voice.

Requirements

• 4+ years of experience working in a field which developed exposure to and understanding of real-world data (RWD), real world evidence (RWE), public health research, or regulatory submissions.
• 2+ years of experience in customer success, account management, or consulting, ideally with a focus on life science customers.
• Experience with statistical analysis and programming languages such as R, SQL, and Python.
• Strong project management skills, great written and oral communication, and a willingness to ask questions.
• Ability to work independently, take ownership of deliverables, navigate ambiguity and juggle multiple projects simultaneously.
• Must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits.

Nice to have

• Bachelors and/or Masters in a public health or quantitative discipline.
• Clinical or health research experience including literature review, study protocol development, and manuscript writing.

Culture & Benefits

• Interesting and meaningful work for every career stage.
• Comprehensive benefits with strong medical, dental and vision insurance plans and a 401K plan.
• Professional development & training opportunities for continuous learning.
• Work/life autonomy via flexible work hours and flexible paid time off.
• Generous parental leave.
• Regular team activities (virtual and in-person).