Strategic Projects Lead, Managed Services (AI)

TL;DR

Strategic Projects Lead, Managed Services (AI): Scoping, designing, and delivering complex human data projects for leading AI companies, researchers, and product teams, with an accent on project setup, rater pipeline design, and operational excellence. Focus on translating abstract problems into structured plans, launching small-scale tests, and documenting learnings to enhance operational readiness.

Location: Mexico

Company

hirify.global provides the human data infrastructure required to train the next generation of AI models.

What you will do

• Own project scoping and feasibility by engaging with customers, co-creating study designs, and proposing clear success criteria.
• Lead project setup by drafting protocols, instructions, workflows, and platform configurations tailored to the client’s use case.
• Design and operationalize rater pipelines, developing scalable onboarding, training, QA, and performance tracking processes.
• Run pilots and iterate to evaluate feasibility, cost, quality, and throughput, then optimize for scale.
• Project manage execution to timelines and budgets, providing customers with proactive updates and insights.
• Collaborate cross-functionally with Data, Product, and Engineering to identify automation opportunities and improve task templates.

Requirements

• 7+ years experience in strategy, operations, consulting, product, or customer-facing delivery roles within a high-growth, data or tech-focused environment.
• Strong analytical and systems thinking abilities, with a track record of designing and delivering operational processes.
• Comfortable working with technical stakeholders and learning new tools, platforms, or frameworks quickly.
• Skilled at translating abstract problems into structured plans, and executing with high attention to detail.
• Excellent written and verbal communication, with strong project management and cross-functional influencing skills.
• Excited by ambiguity, complexity, and building something new from scratch.

Nice to have

• Experience in data labeling, annotation, rater workflows, or evaluation tasks.
• Knowledge of SQL, Python, or tools like Notion, Zapier, Asana & Miro.
• Familiarity with LLM applications, model evaluation frameworks, or human-in-the-loop systems.
• Experience managing domain experts, linguists, programmers, or other specialized raters.

Culture & Benefits

• Access to our unique human data platform and opportunities for groundbreaking research.
• Competitive salary, benefits, and hybrid working within our impactful, mission-driven culture.
• Compensation packages include base salary, equity, and benefits.
• Opportunity to earn a cash variable element, such as a bonus or commission.