Engagement Manager (AI, SEO, Content)

TL;DR

Engagement Manager (AI, SEO, Content): Owning the critical customer lifecycle phase from onboarding to long-term partnerships, focusing on turning new customers into confident partners who expand. Focus on defining growth strategies rooted in SEO, content, and AI visibility, translating strategies into execution, and demonstrating clear business impact.

Location: Remote (South America)

Company

hirify.global is building a modern growth engine for marketing teams, leveraging powerful AI workflows and forward-deployed experts to transform content into compounding organic growth.

What you will do

• Own customer onboarding through early delivery and conversion to long-term contracts.
• Lead customer strategy across SEO, content, and AI visibility with a clear focus on outcomes.
• Run weekly/bi-weekly customer meetings and manage all day-to-day communication.
• Translate performance metrics into clear business impact.
• Partner with editors and specialists to ensure high-quality, on-time execution.
• Identify renewal and expansion opportunities in partnership with Account Directors.

Requirements

• 4–7 years of experience in customer success, engagement management, account strategy, consulting, or agency delivery.
• Strong background in SEO, content strategy, and performance-driven marketing.
• Proven experience owning customer relationships and driving renewals or expansions.
• Experience working with growth-stage or enterprise marketing teams.
• Ability to manage multiple accounts and priorities without sacrificing quality.
• Willingness to work in EST hours is required.
• Legal authorization to work in the country of residence is required; no visa sponsorship provided.

Culture & Benefits

• Fully remote work with flexibility in your work environment setup.
• Minimal meetings and async communication for deep focus.
• Ample time off, recognizing local holidays, to encourage recharging.
• AI-forward culture with access to training, workshops, mentorship programs, and support for external events.
• Collaborative culture with open communication and a feedback-driven environment.