Customer Solutions Engineer (Cybersecurity)

TL;DR

Customer Solutions Engineer (Cybersecurity): Guiding customers through the onboarding and adoption of the hirify.global Platform, focusing on integrating cloud-native security solutions and understanding customer requirements. Focus on being a technical authority for hirify.global, driving customer loyalty, and leveraging cloud-native technologies for implementation and expansion.

Location: Remote (USA)

Salary: $104,000–$143,000 USD/year

Company

hirify.global helps organizations secure innovation in the cloud, offering a cloud security platform based on Falco, the open standard for cloud threat detection.

What you will do

• Act as the technical authority and go-to advisor for customers on the hirify.global Platform.
• Facilitate customer onboarding and drive platform adoption.
• Understand customer requirements, challenges, and expected outcomes and value from the hirify.global journey.
• Build and maintain strong customer relationships, supporting implementation, renewal, and identification of expansion opportunities.

Requirements

• Over one year of experience in a cybersecurity role within/with Cloud Ecosystems in a consulting or professional services capacity.
• Minimum two years of post-sales experience with a focus on growing and retaining customers.
• Expertise in cloud-native technologies with multi-year experience.
• Experience with Linux, Helm, Terraform, Kubernetes, or Cloud Platforms.
• Must be based in the USA.

Culture & Benefits

• Extra days off to prioritize your well-being.
• 401(k) Retirement Savings Plan with a 3% company match.
• Maternity and Parental Leave benefits.
• Mental health support for you and your family through the Modern Health app.
• Comprehensive health benefits package for you and your family.
• Commitment to a diverse workplace and equal opportunity.