Enterprise Onboarding And Implementation Specialist (Saas)

TL;DR

Enterprise Onboarding and Implementation Specialist (Saas): Spearheading the delivery of a transformative enterprise platform, overseeing complex workstreams to retire legacy systems and deploy a next-generation solution for key clients with an accent on change management to drive customer adoption. Focus on data migration, system configuration, user onboarding, and go-live support.

Location: Remote-US

Salary: $145K - $165K

Company

hirify.global is on a mission to close the justice gap using technology and AI, empowering personal injury lawyers and victims to get the justice they deserve.

What you will do

• Develop and manage project plans for each customer enterprise platform delivery, ensuring alignment with customer needs and company goals.
• Oversee workstreams including data migration, system configuration, user onboarding, change management, and go-live support.
• Design and implement customer adoption strategies using change management fundamentals to ensure high user engagement and platform success.
• Manage the migration of critical data to the new platform using industry-standard tools.
• Lead User Acceptance Testing (UAT) to validate platform functionality and usability.
• Act as the primary point of contact for customer project teams, facilitating requirements gathering and adoption feedback.

Requirements

• Bachelor’s degree in Business, Computer Science, or a related field. PMP, Agile, or similar change management certification preferred.
• 7-10 years of program or project management experience in enterprise software delivery or SaaS environments, with a track record of leading enterprise scale initiatives.
• Proven expertise in retiring legacy systems and migrating data to modern platforms.
• Extensive experience in change management, including designing and executing customer adoption strategies.
• Excellent communication and stakeholder management skills, bridging technical and business teams.
• Must be a strategic thinker with a customer-centric approach to delivering high-impact solutions.

Culture & Benefits

• Choice of medical, dental, and vision insurance plans for you and your family.
• Flexible paid time off, sick leave, short-term and long-term disability.
• A home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in-person meet-up program.